Privacy Policies - of our company

RemitOnline , a Delaware corporation, takes your privacy very seriously. This Privacy Policy applies to RemitOnline's websites (for purposes of this Privacy Policy, "websites" includes our mobile applications) and is effective as of 2014-01-16.

We are committed to protecting our customers' privacy and security. This Privacy Policy explains what personal information we collect about you, with whom we share it, and how you [the user of the Service] can direct us not to share certain information with certain parties. "Personal Information" refers to information such as name and email address that can be used to identify an individual. You should read this Privacy Policy in its entirety. Certain sections may apply differently to residents of different jurisdictions.

RemitOnline Corporation has been awarded TRUSTe's Privacy Seal signifying that this Privacy Policy and its practices have been reviewed by TRUSTe for compliance with including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers only information that is collected through the websites. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions.

INFORMATION WE COLLECT

We may collect the following information about you, which may include non-public personal information:

  • Information that you provide us in the course of using the Service, such as your name, address, email address, and telephone number(s). We may also collect certain sensitive information from you including your bank account number, credit or debit card number, date of birth and social security number;
  • Information that you provide us in the course of your participation in various partner promotional programs;
  • To facilitate our Service, we request certain third party personal information from you or your mobile devices address book, such as your recipient's full name, physical address, email address, and telephone number. We may also collect from you the recipient's sensitive financial information including bank account and routing numbers;
  • Information about your usage of the Service, including your transaction history, how you use the Service to send or receive money, and to whom you send money;
  • Information that we lawfully obtain from third parties, such as identity verification services, electronic database services, and credit reporting agencies; and
  • Information that we indirectly obtain from you, such as information about the device, hardware and software you use when accessing the Service, your IP address, the pages you access on this website, and other websites that you visit prior to accessing the Service.
  • Recordings of your communications with our Customer Service department, including telephone calls and electronic communications.

We may also use "cookies" to track your use of our websites. A cookie is a small data file that is placed on your computer to remember your preferences when you return to the website. You are free to decline these cookies if your browser permits, but doing so may interfere with your use of the Service. The information we store in the cookie may include your email address in addition to non-personally identifiable information.

We currently do not recognize "do-not-track" signals from your browser. We engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our websites.

Our third-party service providers may use both session ID and cookies to enhance our websites. The use of cookies by our third-party service providers is not covered by this Privacy Policy. You are free to decline these cookies if your browser permits. We do not have access or control over these cookies. Our third party partners may employ clear gifs, images, and scripts that help them better manage content on our site. We may use Flurry analytics tool in order to develop and analyze use of the Service. Analytics companies may access anonymous data (such as your identifier for advertising or device ID) to help us understand how the Service is used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. If you wish to opt-out from Flurry analytics, please follow this link: http://www.flurry.com/privacy-policy.html. From time to time, we may also tie cookies, clear gifs, images and scripts to personally identifiable information for reasons such as analysis, security, content generation or marketing.

WHY WE COLLECT INFORMATION

We collect information for the following purposes:

  • To process your transactions
  • To verify your identity
  • To collect payment for your use of the Service
  • To allow our partners to fulfill their promotional obligations to you
  • To troubleshoot problems with the Service
  • To comply with applicable laws, regulations, and rules, such as those relating to "know-your-customer", and anti-money laundering requirements.
  • To detect and prevent fraud and other illegal uses of the Service
  • To send you marketing notices, service updates, and promotional offers
  • To contact you by telephone using auto-dialed or pre-recorded message calls or text (SMS) messages (if applicable) as authorized for the purposes described in this Privacy Policy

We will retain your information, including but not limited to your personal and payment source information, as needed to provide you services, as required by applicable law, to resolve disputes and to enforce our agreements. RemitOnline abides by strict security standards, but if you wish to cancel your account and stop using RemitOnline's services, contact us at. We will continue to retain your information after your account is cancelled as required under applicable law, regulations and rules.